YOUR RIGHTS

• When it comes to your health information, you have certain rights.

• Get an electric/paper copy of your medical record

• Request confidential communications

• You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We will say “yes” to all reasonable requests.

• Ask us to limit what we use or share

• You can ask us not to use or share certain health information for treatment, payment, or operations.

• Get a list of people or organizations with whom we have shared your information

• You can ask for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.

• Get a copy of this privacy notice as a patient/client

• File a compliant if you feel your rights were violated

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YOUR CHOICES

For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us.

If you are a patient or client, you have some choices in the way that we use and share information as we:

• Tell family and friends about your condition

• Provide disaster relief

• Include you in a hospital directory

• Provide mental health care

• Market our services and sell your information

• Raise funds

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OUR USES AND DISCLOSURES

We may use and share your information as we:

• Treat you

• Run our organization

• Bill for your services

• Help with public health and safety issues

• Do research

• Comply with the law

• Respond to organ tissue donation requests

• Work with a medical examiner or funeral director

• Address workers’ compensation, law enforcement, and other government requests

• Respond to lawsuits and legal actions

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SMS TERMS

By providing your phone number, you consent to receive text messages from Joy Healthcare Services, LLC related to your inquiry and care, including appointment confirmations and reminders. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to unsubscribe at any time. Carriers are not liable for delayed or undelivered messages.You must be 18 years of age or older to opt in to and receive text messages from Joy Healthcare Services, LLC.